Trading Standards Approved
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What is the Consumer Codes Approval Scheme?
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We know that as a consumer you want to have confidence in businesses from whom you buy goods or services.
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The Consumer Codes Approval Scheme (CCAS) is facilitated self-regulation, which aims to provide you with access to approved codes which meet core criteria set by CTSI.
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Codes approval is a rigorous and intensive two-stage process, and codes will be approved only if businesses can clearly show that they are contributing to improving service standards.
Trust My Garage
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Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service.
All the garages in Trust My Garage are members of the Independent Garage Association which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice.
Each and every customer of all Trust My Garage members can rely on using a nationally recognised brand. If there’s a problem that can’t be sorted out between you and your garage, the IGA takes over and helps to achieve a happy outcome.
Retail Motor Industry Federation
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Retail Motor Industry Federation (RMI) members pride themselves on providing high quality, value-for-money services to the motoring public.
RMI standards help our members serve you. They are continuously reviewed and updated to conform to changing legislation and market place expectations.
NATIONAL CONCILIATION SERVICE
Through RMI membership, RMI members and therefore their customers, have access to the National Conciliation Service (NCS).
The NCS is a certified, independent, automotive ADR provider that offers dispute resolution services to businesses and customers when disputes cannot be resolved through a business’ internal processes.
Castrol service plus
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Castrol’s plan is to develop the Castrol Service Plus network into a strong and uniform workshop concept with good visibility throughout Europe. By this Castrol can ensure that wherever their customers are they meet workshops with the same service quality and full range of Castrol lubricants.
Lindleys Autocentres have been selected by Castrol to represent the brand across all branches. Ensuring high standards and the exclusive use of Castrol oils.